During this time, we cannot accept further changes or additions to security settings or billing info. If you request removal of all security info in your account, the info doesn’t actually change for 30 days. If you do need to replace your security info, make sure you add new info first. someone else has access to your old mailbox). If you do not follow these steps, your account will not be active and you will need to complete the account creation process again.You don't need to remove old security info unless there is an account security risk (e.g. After entering the one-time password, the system will also ask you to set up account security questions. You must enter the one-time password within ten minutes. After logging in, you will be prompted to enter a one-time password that will be emailed to you. The link will return you to the MyTravelGov sign-in page where you will be asked to enter your email and password, and log in. You must click the link in the email within 24 hours to verify your account. Check your spam or junk folder if you do not see the email in your inbox. This YouTube video explains the MyTravelGov account creation process.Īfter creating an account, you will receive an account activation email. Do not use Safari browser (default browser for Apple devices) or you will experience technical issues. Use Google Chrome or Microsoft Edge browsers. To access online services, you must first create a MyTravelGov account.
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